Privacy Policy

Last updated: June 10, 2025

Introduction

At CoinZem, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Important: By using CoinZem, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number)
  • Government-issued identification for verification
  • Financial information for transactions
  • Wallet addresses and transaction history

Technical Data

We automatically collect certain information when you visit our platform:

  • IP address and device information
  • Browser type and version
  • Usage data and interaction patterns
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis for improvements
  • To monitor usage and detect technical issues
  • To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all communications
  • Multi-factor authentication systems
  • Regular security audits and penetration testing
  • Cold storage for majority of digital assets

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Notification: We will let you know via email and/or a prominent notice on our service prior to changes becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@motherwallet.com